Careers – Multiply IVF

Find your career with Multiply

With the ideation of version 2.0 complete, our team set out to visualise this dream. Our subject matter experts, functional analysts and developers spent endless hours putting thoughts and ideas into reality. We called it the “One place, one view.” We have developed this system in order to bring the entire fertility eco-system on a single platform, and across geographies.

Sales Consultants

2- 3 years experience

Introduction

He /she will manage the entire end-to-end sales process, from lead generation to pipeline management through deal execution. This is an individual contributor role.

Responsibilities:

Create leads for the Multiply software solutions
Must maintain and communicate an accurate pipeline and forecast, taking responsibility for customer follow-up
Identify, develop, and cultivate relationships with senior level Clients and be able to simultaneously nurture existing relationships to drive renewal business
Proactively identify and develop relationships with potential clients
Maintain up to date information on industry trends and the competitive landscape
Partner closely with all stakeholders to form a strong, mutually supportive and effective business team

Required Skill:

Bachelor degree in related field
Strong communication skills are a must
The ability to work in a fast-paced environment is vital to success in this position

Experience:

2- 3 years experience

Software Support Engineer

2- 5 years experience

Introduction

Level 1 and Level 2 Lead Technical Support Engineer for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution.

Responsibilities:

Provide Level 1 and Level 2 support to end user requests
Provide troubleshooting and technical support via phone, web-based tools and email
Advise customers regarding the product’s proper use and address specific user issues
During problem escalations, act as a liaison between customers and Level 3 support
Candidate should assist the customers during deployments
Responsibilities of the talent/resourcing involved in providing support and Levels of incident or request treatment related to priority, urgency, escalation treatment and service level agreements (SLAs)
Proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities
Troubleshooting, Application Problem Solving with good communication coordinating with stakeholders and understanding requirements
Define/Adhere to processes and ownerships for cross functional services like Demand Management and Configuration-Release-Security management
Preparing the analysis document by studying the challenges facing by IT organization
Collection of requirements regarding the new enhancements and documentation.
Co-ordinate with IT teams for timely delivery of the work items with the highest quality
Preparing and Reviewing understanding document with Customer and getting sign off.

Required Skill:

Ability to understand web-application functionalities, customizations, knowledge of MS SQL Server
Solid experience in problem analysis and resolution of software problems
Proven ability to function in a self-directed environment
Candidate should be able to write or debug MS SQL Queries
Strong written and verbal communication skills
Candidate should be ready to work in 24×7 rotational shifts
Should have significant experience in Production Support environment managing L1 and L2 activities

Experience:

2 – 5 years in a Healthcare Product technical support environment

Product Development Engineer
(.Net Technology)

5- 10 years experience

Introduction

This is a hands-on role and will require you to mentor a team of junior developers and also guide the team with problem-solving and process optimization. You will work on Agile frameworks, popular coding languages and acquire an in-depth knowledge of our market leading product solutions.

Responsibilities:

Communicate with the business teams and clients for requirements
Design and develop technical solutions
Estimate, plan and schedule deliveries
Help troubleshoot production issues with minimal support.
Manage deployments and releases
Source code configuration and management
Analyze and mitigate risks
Report accurate status to all stakeholders
Lead and mentor team member

Required Skill:

The candidate should have degree in Engineering or equivalent course from a recognized university
Should have good experience in C#
The candidate must have experience in writing queries for SQL Server and T-SQL
Experience in ASP.NET MVC 5.0 or ASP.NET Web API is must.
Experience in Entity Framework 6.0, Unity Framework is an added advantage.
Should have knowledge of JavaScript, jquery, jquery-UI, Node JS, React JS, Angular JS

Find your career with Multiply

Sales Consultants

2- 3 years experience

Introduction

Responsibilities:

Required Skill:

Experience:

2- 3 years experience

Software Support Engineer

2- 5 years experience

Introduction

Responsibilities:

Required Skill:

Experience:

2 – 5 years in a Healthcare Product technical support environment

Product Development Engineer(.Net Technology)

5- 10 years experience

Introduction

Responsibilities:

Required Skill:

Experience:

5 – 10 years in software development using .Net Framework 4.0/4.5.

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Company

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© 2023, Multiply. a Finch Inc. venture

Clinics

Patients

Company

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Request a Clinic Demo

© 2023, Multiply. a Finch Inc. venture

Product Development Engineer
(.Net Technology)